Job Title: Operations Support Administrator
Salary: £25,000 - £28,000 per annum
Location: Doncaster
Type: Full-Time
Overview:
We're looking for a highly organised, proactive and detail-driven Operations Support Administrator to join our growing operational team. The role is key to supporting the smooth delivery of installation projects and maintaining a high standard of customer service and operational efficiency.
Key Responsibilities:

* Schedule installations and remedial works.

* Optimise installer diaries to maximise productivity.

* Provide real-time support to field staff and installers.

* Liaise with third parties for scaffolding, deliveries, and collections.

* Handle inbound customer and installer calls, emails, and aftercare.

* Maintain internal systems and ensure compliance documentation is up to date.

* Process pre/post-installation payments and manage outstanding balances.

* Support reporting and general operational planning across the department.

Essential Requirements:

Previous admin/ops experience in a fast-paced environment.

Excellent communication and organisational skills.

Proficient with Microsoft Office (Excel & Word in particular).

Ability to manage tasks under pressure and meet deadlines.

Resilient when handling complaints or difficult situations.

GCSEs A*-C (or equivalent) in English and Maths.

Great company, great job. Full-time, Mondy - Friday