Specialist Domestic Abuse Support Worker

Location: Bexhill (East Sussex)Hours: 12-hour shifts (08:00–20:00), paid 11.5 hoursShift Pattern: 4 days on / 4 days offAverage Weekly Hours: 40.25Contract Length: 2–3 months or temp to perm

About the Role

We are recruiting a Temporary Specialist Domestic Abuse Support Worker to join our Multiple Complex Needs refuge in Bexhill. This role provides vital hands-on support to survivors of domestic abuse with additional or complex needs, ensuring safety, emotional stability and practical support during a critical period.

You will work on-site during 12-hour day shifts, supporting residents, managing safeguarding concerns, and promoting a trauma-informed and empowering environment.

Key Responsibilities

• Provide emotional and practical support to survivors with complex needs
• Complete handovers, incident logs, safeguarding reports and daily case notes
• Respond to crises, de-escalate challenging situations and ensure safety planning
• Assist residents with benefits, housing options and essential daily tasks
• Work closely with external partners including local authorities, police and specialist services
• Maintain a calm, supportive and structured environment within the refuge

About You

• Experience supporting survivors of domestic abuse or vulnerable individuals
• Strong understanding of safeguarding, professional boundaries and trauma-informed practice
• Confident managing complex behaviours and making safe, timely decisions
• Excellent communication and record-keeping skills
• Able to work independently during long shifts as part of a rota