Job Title: Working Supervisor (Team Leader Equivalent)

Location: Watford / Rickmansworth area
Reporting to: Contracts Manager
Hours: 40 hours per week, Monday to Friday (typically 8:00am - 4:00pm, 30-minute unpaid break)
Salary: Circa £30,000 per annum (dependent on experience)
Benefits: Fully expensed company van, mobile phone, uniform provided

Role Overview

We are seeking a proactive and hands-on Working Supervisor to lead and support our operational team across the Watford and Rickmansworth area. This is a mobile role combining both supervisory and operational responsibilities.

The successful candidate will be expected to carry out the full range of duties performed by their team, while also providing day-to-day leadership, guidance, and support. Applicants must therefore be physically capable of undertaking all operational tasks required within the team.

Key Responsibilities

Operational & Health & Safety

Ensure full compliance with all Health & Safety procedures, including safe operation of equipment, manual handling practices, and COSHH regulations.

Carry out operational duties in line with team requirements.

Conduct regular Quality Checks and site audits.

Complete van checks and toolbox talks (TBTs).

Assist with stock control, including ordering, collection, and delivery of supplies and equipment.

Team Supervision & Support

Supervise day-to-day attendance and performance of team members.

Report absences, staffing changes, and any issues to the Contracts Manager.

Provide holiday and sickness cover as required.

Help arrange staffing cover during peak periods, including bank holiday weeks.

Record and escalate issues raised by team members.

Training & Development

Train new starters on assigned routes and schemes, working alongside them and completing all required training documentation.

Support the completion and accuracy of new starter packs.

Deliver reviews, 1-2-1 meetings, and training sessions as required.

Assist with interviews and recruitment when needed.

Systems & Administration

Be fully confident in the use of Timegate, including training operatives and resolving system issues within the team.

Support administrative tasks such as issuing timesheets and tickets.

About You

Previous experience in a supervisory or team leader role within a similar operational environment.

Strong working knowledge of Health & Safety practices, including COSHH and manual handling.

PA1 and PA6 certifications (essential).

Confident leading from the front with a hands-on approach.

Physically fit and able to carry out operational duties.

Good organisational and communication skills.

Comfortable using digital systems (experience with Timegate desirable).

Full UK driving licence (essential)