Quality and Compliance Partner (Care & Support)
Region Covered: Coventry to Wiltshire
Role Type: Full Time | Home-based with travel (2-3 days per week)
Diamond Search Recruitment is supporting our client in the recruitment of an experienced Quality and Compliance Partner to work across residential and supported accommodation services for children and young people.
This is a senior, influential role working closely with the Director of Governance and Regulatory Affairs, providing subject-matter expertise, strategic oversight, and operational support to ensure the highest standards of quality, compliance, and care.
Purpose of the Role
To support the development and implementation of a robust quality framework that ensures:
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All residential and supported accommodation services meet legal and regulatory requirements
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Operational teams are equipped with the tools, policies, and processes to deliver consistently excellent care
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Senior leaders have clear oversight of compliance, performance, and regulatory risk across the division
Key Responsibilities
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Undertake quality assessments of services, both remotely and on-site
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Lead the development and embedding of a quality framework across residential and supported accommodation services
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Support operational colleagues to develop policies and standardise processes, procedures, and templates
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Oversee and support regulatory processes, liaising with Ofsted and internal teams as required
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Provide advice, guidance, and constructive challenge on quality and regulatory compliance matters
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Advise senior leaders on areas of regulatory risk and emerging issues
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Monitor changes in the regulatory landscape and support the adaptation of policies and practices
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Support operational teams with complaint handling and escalation where required
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Liaise with external legal advisers on regulatory and legal matters
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Coordinate significant event and focused service calls from a quality and compliance perspective
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Oversee liability claims relating to residential and supported accommodation services
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Collaborate with People, Finance, and other support teams to strengthen quality and compliance strategies
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Support the embedding of group-wide systems within services
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Undertake additional duties as required to meet business needs
About You
The successful candidate will demonstrate:
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Excellent knowledge of The Children's Homes (England) Regulations 2015, The Supported Accommodation Regulations 2023, and the Care Standards Act 2000
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Experience assessing service quality within children's residential care and/or supported accommodation
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Experience of making regulatory applications to Ofsted
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Strong ability to interpret data and intelligence to identify risk and drive continuous improvement
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Excellent written and verbal communication skills
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Strong organisational skills with the ability to manage multiple priorities
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Confidence working with a wide range of internal and external stakeholders
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The ability to maintain professional boundaries while offering effective challenge and support
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A calm, professional approach under pressure
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A full UK driving licence, access to a vehicle, and willingness to travel for work
Additional Information
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Home-based role with regional travel (approximately 2-3 days per week)
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Senior, strategic position within a values-led organisation
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Opportunity to influence quality, compliance, and outcomes across multiple services
If you are a quality and compliance professional with a passion for improving standards and safeguarding outcomes for children and young people, we would welcome your application.
Diamond Search Recruitment is acting as an Employment Agency in relation to this vacancy