About the Company

We are a well-established company specialising in the design, manufacture, and servicing of packaging machinery. Due to growing market demand, we are expanding our Service Department. Our equipment is supplied across a wide range of industries throughout the UK and internationally.

The Role – Field Service Engineer

You will be responsible for installing, commissioning, servicing, and maintaining packaging equipment to the highest standards. This is a customer-facing role, requiring strong communication skills and adherence to on-site safety procedures.

You will also support equipment surveys, fault diagnosis, and continuous improvement initiatives. When not on-site, you will assist with equipment assembly and manufacturing at our facility.

Key Responsibilities

• Install, commission, and service packaging machinery
• Travel across the UK and internationally as required
• Stay away from home when necessary (occasionally over one week)
• Diagnose faults (mechanical and basic electrical)
• Provide technical support and improvement suggestions
• Work independently and as part of a team
• Report to the Service Manager

Candidate Requirements

• Experience as a Service Engineer
• Strong mechanical knowledge (mechanically biased)
• Basic electrical fault-finding and PLC understanding
• Knowledge of pneumatics
• Willingness to travel and work flexible hours
• Ability to work under pressure and stay organised
• Strong customer communication skills
• Full clean driving licence (preferred)