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Date Added: Fri 26/05/2023

Emergency Dispatch Assistant

Bicester, OX26, UK
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Job Type: Permanent, FullTime

Salary: £11.11 - £18.78/hour 11.11 per hour

Working in Partnership NHS Trust (SCAS) South central Ambulance service, Brook Street are looking to recruit for the following permanent candidates.

We are looking for reliable and committed individuals to support the exceptional NHS Staff within the Ambulance Service control Hubs on an ongoing project within emergency operation centres.

Band 3 11.11 per hour + enhancements for evening/weekend working and Bank holidays
Full time 37.5hrs
OX26 Bicester area

This is a high pressured and busy environment, we are looking for strong professional applicants with exceptional customer service skills, this must be demonstrated on your CV. You must be good at communicating with all different types of people. You must be patient, have empathy and the ability to make decisions on your own when needed. You must be proactive and enjoy working as part of a team in a bust and demanding environment.

The Emergency Medical Dispatcher connects people with emergency help during a time of medical needs. It’s a crucial role and can be the difference between life and death for callers. The day-to-day duties and responsibilities of an Emergency Medical Dispatcher include:
Answering inbound calls promptly
Listening to the caller and determining what type of medical assistance they require
Alerting the paramedic team that’s closest to the caller
Informing the Paramedic team of the emergency situation
Updating the Paramedic team of further information once the team is on route
Communicating with the paramedics while they’re in transit and on the scene
These opportunities are 37.5 hours per week across 24 hours / 7 days a week rota period - You must be fully flexible to work all shifts including some Bank Holidays (please do not apply if you can`t)
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