About Jumeirah & the Hotel:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we'll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah 'Your Place to Shine'.&
Jumeirah Lowndes Hotel is a boutique hotel in Belgravia offering a collection of appointed bedrooms and suites designed to suit the needs of both the leisure and business traveller. Lowndes Bar & Kitchen offers guests all-day dining from its modern British menu in a relaxed and comfortable setting.
About the job:
An exciting opportunity has arisen for a Front Office Clerk to join the Front Office team in Jumeirah Lowndes Hotel.&
The main duties and responsibilities of the role are:
•Greet all guests at any time in a friendly and helpful manner and attempt to learn and use guest''s name at every opportunity.& Register arriving guests ensuring that full details are obtained on the registration form in accordance with established procedures.
•On check in, ensures, in consultation with the Front Office Team Leader if necessary, that the guest is assigned a room of the type and at the rate requested.& In the case of a walk in, the guest should be sold a room at the highest available rate.
•Escort guests to their rooms on checking in, explain and endeavor to sell & cross sell the hotel''s food and beverage facilities.& Explain all the facilities in the room, e.g. heating, television, hairdryer etc.& Inform Luggage porters of guest''s room number.
•Enter all arrivals'' check in / out details accurately in the computer and modify any information correctly with particular care towards spelling and room rates.
•Complete and record messages ensuring that they are accurate and clear, and are delivered as soon as possible.
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a similar position
- Experience working in a luxury hotel environment
- Excellent level of English& - spoken and written
About the benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/him with one of the most luxurious brand in the hospitality industry. This includes…
- Meals on duty
- Dry cleaning
- Interest free season ticket loan
- Company reward and recognition schemes
- Dental cover
- Excellent training and development opportunities
See descriptionRole: Front Office Clerk - Jumeirah Lowndes Hotel Job Type: Permanent , Full TimeLocation: London, England, EnglandApply for this job now.