Job Description: Outreach Worker - Domestic Violence Unit

Job Purpose:

To provide high-quality, trauma-informed support to women who are experiencing or have experienced domestic abuse. The Outreach Worker will deliver one-to-one casework, safety planning, advocacy, and group support, ensuring that each woman's individual needs are met through a comprehensive and empowering support plan.

Key Responsibilities:

Casework & Support

Provide high-quality one-to-one support, advice, and advocacy to women affected by domestic abuse.
Develop and maintain trusting, supportive relationships with service users.
Deliver emotional and practical support tailored to each woman's circumstances.

Risk & Needs Assessment

Conduct regular risk assessments (e.g., DASH) and needs assessments to ensure safety and appropriate support.
Create and implement robust safety plans in collaboration with each service user.

Individual Support Planning

Work with women to identify their support needs and goals.
Develop, review, and update Individual Support Plans (ISPs) that reflect each woman's journey and progress.

Advocacy & Referrals

Advocate on behalf of service users with statutory and community services.
Refer women and children to specialist agencies as needed, ensuring a holistic approach to support.

Group Work

Facilitate or co-facilitate group support sessions for survivors of domestic abuse.
Encourage peer support and empowerment through group engagement.

Monitoring & Evaluation

Maintain accurate, confidential records in line with project procedures.
Contribute to monitoring and evaluation processes to assess outcomes and improve service delivery.

Multi-Agency Working

Build and maintain effective partnerships with local agencies and services.
Support women in accessing housing, legal, health, and welfare services.

Person Specification:

Essential:

Experience working with victims/survivors of domestic abuse or other vulnerable groups.
Strong understanding of the dynamics of domestic abuse and its impact on women and children.
Ability to speak at least one of the following languages Urdu, Hindi, Mirpuri, Punjabi Gujrati or Bengali Farzi, Pushtu, African languages in particular Somalian.
Ability to conduct risk assessments and develop safety plans.
Excellent interpersonal and communication skills.
Ability to work independently and manage a caseload.
Commitment to confidentiality, safeguarding, and equality.

Desirable:

Relevant qualification in social work, counselling, or related field.
Experience facilitating group work.
Knowledge of local support services and referral pathways

To be considered for this role CLICK APPLY TODAY or contact Carina in our Midlands Office.

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