Client Engagement Executive

Neath

£24- £26k depending on experience

We are looking for a proactive and organised individual to support a Sales and Business Development team. This role focuses on managing enquiries and building relationships with existing, previous, and prospective clients, not cold calling.

You will be responsible for maintaining regular contact with warm leads, following up on enquiries and quotations, and helping to identify new opportunities within the market.

The Role

* Maintain and develop relationships with clients via phone and email

* Follow up on enquiries and quotations to support business opportunities

* Make outbound contact to existing and known contacts

* Use tools (including ABI) to monitor market activity and identify opportunities

* Keep CRM systems accurate and up to date

* Support the sales team in progressing enquiries

* Report on daily/weekly activity (KPIs)

* Assist with general administrative tasks as required

About You

* Strong communication and organisational skills

* Happy to make outbound calls

* Confident speaking with clients and following up enquiries

* Proactive and able to manage your own workload

* Comfortable using CRM systems and internal tools

* Experience in a customer-facing or support role is beneficial

This is an outbound role focused on relationship management and warm contacts, ideal for someone who enjoys communication without the pressure of cold sales