Customer Care Plumber - Oxford (Thames Valley Region)
📍 Based in Oxford with travel across the Thames Valley
💼 Permanent | Competitive Salary | Van + Fuel Card | Great Benefits

We're working with a well-established and highly regarded business who are looking to add a Customer Care Plumber to their team. This is a fantastic opportunity for someone with a strong plumbing background who takes real pride in their work and understands the importance of top-tier customer service.

👷‍♂️ The Role:
You'll be the go-to person for aftercare and remedial works on new build properties, the majority of works are faulty product changes i.e, tap replacements, new shower screens etc etc.

Your day-to-day will involve:
👉 Carrying out diagnostics and repairs for plumbing issues in occupied homes
👉Representing the business to homeowners and ensuring a positive customer experience
👉Working independently while being supported by a close-knit team

🧰 What You'll Need:
👉NVQ Level 2 or 3 in Plumbing (or equivalent)
👉Full UK driving licence
👉Excellent problem-solving skills and a professional, customer-first approach
👉Experience with occupied properties is a big plus

🚗 A company van, fuel card, uniform and all tools are provided, along with consistent work and great team culture