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DATE ADDED: Wed 05/06/2019

Swedish Speaking Credit Specialist

Brighton, UK
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JOB TYPE: Temporary

SALARY: £12.09/hour

Our Client, American Express, is a global service company, providing customers with exceptional access to products and experiences that enrich lives and build business success.

They are committed to becoming the world's most respected service brand and daily deliver extraordinary service to our customers, constantly reinventing our ways of working to ensure we offer rich rewards that redefine expectations for their clients and themselves.

Job Overview:

The position is primarily responsible for superior enhanced Risk services to American Express BTA client base. Responsibilities include the daily collecting of overdue payments through outbound and inbound calls. These will need to be executed with the highest levels of professionalism service that maintains the brand whilst protecting shareholder losses.

Responsibilities:

* Negotiation for and managing the collection of overdue payments;

* Secure repayment of overdue funds and avoid potential losses/write-offs;

* Resolving and preventing future recurrence by educating customers.

* Good attention to detail and ability to follow strict compliance regulations.

Required skills:

* Ability to deal with difficult situations professionally;

* Excellent interpersonal skills; communication (verbal written);

* Good working knowledge of Microsoft packages such as Excel, Word, PowerPoint;

* Language skills - fluent Swedish mandatory.

Blue Box Benefits - What's in it for you?

Our client's state of the art office in the heart of Brighton provides onsite facilities including a restaurant, coffee bar and gym, designed to put your wellbeing first.

At American Express, you will be part of a thriving and engaged culture where employee engagement and satisfaction ratings consistently place them as one of the best big companies to work for in the UK (Glassdoor Best Places to Work, 2017)
Role: Swedish Speaking Credit Specialist
Job Type: Temporary
Location: Brighton, East Sussex,

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