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Date Added: Thu 29/10/2020

EUC Specialist

London, UK
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Job Type: Permanent

Salary: £45000 - £51000 / annually

Permanent Requirement

EUC Specialist

Our client, an esteemed NHS Organisation based in London, is currently recruiting for an End User Computing Technical Specialist on a permanent basis to provide 3rd line end user IT support for staff throughout the Trust both on-site and remotely, via personal attendance, telephone and remote diagnostics.

Core responsibilities include a variety of activities including (but not limited to):

  • Act as an escalation point to assist 1st and 2nd line support staff as necessary
  • Perform the investigation and resolution of complex operational incidents, recurring incidents and problems relating to the End User Computing Service
  • Perform changes as required in alignment with the Change Management Process
  • Perform project work as required acting as subject matter expert for End User Computing
  • Establish and apply standards for hardware and software
  • Create, deploy and maintain standard equipment build images 

Desired experience and technical skills required include:

  • Previous experience within a Service Management Environment
  • Relevant experience in a 3rd Line Support Role
  • 3rd line experience in SCCM
  • Excellent working knowledge of Microsoft tools - Office, Visio and Project

Duration: Full-time, permanent

Location: London (Zone 1) with some travel to different sites around London

Rate: circa £37,000-44,000/annum

If you are interested in this position, please urgently send your updated CV to #removed# or call Amani Fong on 020 7557 7667.

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