Solution 47 Recruitment are proud to be partnering with a high-growth, operationally driven business seeking an experienced Warehouse Operations Manager to lead multi-site warehousing, despatch, and logistics operations.

This is a senior, hands-on leadership role responsible for the end-to-end operational engine — ensuring every order is delivered accurately, on time, and at the lowest sustainable cost.

You will take full ownership of performance across throughput, labour efficiency, cost control, space utilisation, and delivery — while driving continuous improvement across the operation.

Key Responsibilities

Lead all warehouse and despatch operations across multiple sites

Take full ownership of pick, pack, goods-in, replenishment, and shipping performance

Ensure stock accuracy and effective pick-face management at all times

Develop and manage capacity planning models (labour, volume, space, bottlenecks)

Drive improvements in throughput, accuracy, and cost per pick

Manage all courier and transport operations, including cost and service performance

Optimise warehouse layout, slotting, and operational flow

Deliver data-led improvement projects, including automation and process redesign

Present commercially sound business cases for operational investment

Performance Focus

You will be measured across four core areas:

Quality: Accuracy, damage reduction, customer delivery experience

Cost: Labour efficiency, productivity, cost per order

Delivery: On-time despatch, throughput, peak readiness

People: Engagement, retention, safety, leadership capability

Leadership & Culture

Lead and develop Team Leaders to build a high-performance, accountable culture

Drive a data-led, results-focused environment

Work cross-functionally to align demand, supply, and operational execution

Stay close to the operation while maintaining a strategic leadership perspective

Health & Safety

Take full ownership of warehouse and transport safety

Ensure compliance with all regulations, procedures, and training requirements

Promote a proactive, behaviour-led safety culture

Proven experience managing multi-site warehouse and logistics operations

Strong understanding of warehouse flow, layout, and optimisation

Experience managing couriers, transport, and delivery performance

Strong ERP systems experience (any major system)

Deep understanding of:

Labour productivity

Cost control

Capacity planning

Track record of delivering measurable operational improvements

Experience with Lean / Continuous Improvement

Strong people leadership at management level

Desirable Experience

Automation, WMS, or material handling implementation

Building business cases for investment or change

Experience operating in a scaling or high-growth environment

Why Apply?

This is an opportunity to take ownership of a critical operational function within a growing business where you can:

Make a measurable commercial impact

Lead real operational change

Build and develop high-performing teams

Influence strategic decisions through data and performance insight