Role: Operations Manager
Location: Portslade (with national and international travel)
Hours: Full-time, 35 hours per week (occasional evenings/weekends required)
Pay: £35,745 - £40,221 per annum (NJC PO1-PO2)

An excellent opportunity has arisen for an Operations Manager to join one of our longstanding clients, a purpose-driven organisation with a strong social mission and international reach, based in Portslade.

Benefits:

25 days holiday (plus an additional day for each year of service, up to 5 years)
Flexible working arrangements
Free onsite parking
Fruit, tea & coffee provided
Regular social activities
Pension scheme

The Requirements:

Proven experience in a fast-paced, target-driven operations environment
Strong multitasking and communication skills
Advanced Excel skills, including macros and database connections
Experience leading, motivating and developing teams
Ability to manage multiple priorities and drive performance improvements
Full driving license and access to a suitable vehicle (desirable but not essential)

The Role:

Support the Operations Director in delivering the commercial strategy and achieving programme targets
Provide day-to-day leadership and support to a team of 12, promoting collaboration and accountability
Monitor operational KPIs and performance using dashboards and internal systems
Improve data visibility and reporting, including producing insights from CRM and multiple data sources
Represent the organisation at international events and network meetings
Conduct overseas audits and analyse survey results to report on satisfaction trends and operational challenges
Manage team resource allocation, holiday planning and ensure service continuity
Uphold a personable and supportive leadership style, fostering a culture of excellence and continuous improvement

If you're keen to join an exceptional team within an organisation that values cross-cultural exchange, operational excellence, and social impact, then please apply to this Operations Manager role below or call Chloe McCausland on (phone number removed) between 9am - 5:30pm