Position: Service Manager
Location: Aldershot
Salary: £40,000 - £45,000 + Bonus
Working Hours: 8:00am - 6:00pm Monday to Friday | 1 in 4 Saturdays
Contract Type: Full-time, Permanent

Are you an experienced Service Manager ready to lead a high-performing team at one of the South's leading main dealerships? Alecto Recruitment is thrilled to present an outstanding opportunity to join a well-established multi-brand dealership in Aldershot, where your leadership will drive excellence in customer service, workshop efficiency, and aftersales success.

Why Join This Company?

Fantastic Earning Potential: Basic salary of up to £45,000 plus achievable performance bonuses.
* Reputable Main Dealer Group: Join a respected, multi-brand site with a strong customer base and top-tier facilities.
* Career Progression: Work for a business that values internal growth and invests in leadership development.
* Employee Benefits: Enjoy health care, birthday off, additional holiday for length of service, and access to an exclusive car scheme.
Key Responsibilities:

As a Service Manager, you'll lead both the front-of-house and workshop teams to deliver an exceptional aftersales experience. Your duties will include:

Driving service and workshop performance to meet and exceed KPIs.
* Delivering an outstanding level of customer satisfaction and retention.
* Managing daily operations and improving processes to increase efficiency.
* Overseeing compliance, training, and development across the service team.
* Collaborating with the parts and sales teams to ensure seamless operations.
* Reporting to senior management on departmental performance and progress.
What We're Looking For:

Experience: Previous experience as a Service Manager within a franchised dealership environment is highly desirable.
* Leadership: Proven ability to manage and motivate large teams across workshop and service departments.
* Results Driven: Focused on achieving targets while maintaining a strong customer-first approach.
* Communication Skills: Clear, professional, and effective communicator at all levels.
* Tech-Savvy: Comfortable using digital systems and modern service management tools.
* Driving Licence: Full UK driving licence required.
What's In It For You?

This is more than a management role-it's a chance to leave your mark on a high-performing dealership. With a focus on staff development, career progression, and employee wellbeing, this is an opportunity for a motivated manager to thrive.

How to Apply: