Role: FOH Runner – Rooftop Bar at The Imperial (New Opening Hotel)
Location: Bloomsbury, London
40 hours (5 of 7 days weekly rota)
£27,000.00 GBP + Benefits
About Us:
This summer, we open the doors to our fully re-imagined hotel, The Imperial – a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio. ‘Project A’ is the new destination rooftop bar - this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re seeking a fast‑paced, detail‑focused Front of House Runner to keep service flowing in our vibrant rooftop restaurant. You’ll play a key role in ensuring guests receive dishes and drinks exactly as intended.
What You’ll Be Doing:
- Run dishes and drinks promptly from pass and bar to tables with accuracy and care.
- Support servers during busy service, helping maintain strong momentum.
- Clear and reset tables, ensuring the dining space remains immaculate.
- Keep service stations stocked, organised and guest‑ready.
- Assist with polishing glassware, cutlery and tableware.
- Uphold hygiene, safety and presentation standards.
Who You Are:
- Some hospitality experience with confidence handling plates and glassware.
- Strong communication skills and CEFR B2 English capability.
- Organised, attentive and comfortable in fast‑paced service.
- Bonus: experience in lifestyle venues or strong food & drink trend awareness.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Ready to Keep Service Moving?
If you thrive on teamwork, energy and delivering great guest experiences, we’d love to have you join us.