The Import & Customer Service Clerk will play a pivotal role in ensuring smooth coordination of import processes and delivering excellent service to customers in the transport & distribution industry. This position, based in Slough, requires attention to detail, a proactive approach, and a customer-focused mindset.

Client Details

This is an opportunity to join a well-established organisation within the transport & distribution industry. The company operates as a medium-sized business, offering a supportive environment and a focus on providing reliable services to its client base.

Description

Coordinate import documentation and processes to ensure compliance with regulations.
Act as the main point of contact for customer inquiries, providing prompt and clear responses.
Liaise with internal departments to ensure smooth communication and service delivery.
Track shipments and keep customers informed of their status.
Address and resolve any operational issues that may arise during the import process.
Maintain accurate records of shipments and customer interactions.
Support the team in improving customer service procedures and efficiency.
Build and maintain strong relationships with customers and stakeholders.Profile

A successful Import & Customer Service Clerk should have:

Knowledge of import processes and documentation.
Strong organisational and multitasking skills.
Customer service experience, ideally within the transport & distribution industry.
Clear and professional communication skills, both written and verbal.
A proactive attitude with a keen eye for detail.
Competency in using relevant software and systems for record-keeping and coordination.

You need to drive to reach this location, there is no suitable public transport.

Unfortunately sponsorship is not available for this position

Job Offer

Competitive salary in the range of £23000-£26000 per annum.
Permanent role with opportunities for career growth.
Convenient location in Slough with excellent transport links.
Supportive and professional working environment.
Potential to make a meaningful impact within the transport & distribution industry.If this opportunity as an Import & Customer Service Clerk in Slough aligns with your skills and career aspirations, we encourage you to apply today