A global engineering and animation company is seeking a Senior Product Manager to communicate value propositions for their cutting-edge technology products. The Senior Product Manager will be responsible for liaising between engineering teams and commercial teams.

Key job responsibilities

Provide first line technical support to the company and internationally, using various methods: telephone, email, desktop sharing and IM

Create content for effective internal and external support or promotional purposes - documentation, website FAQ, tutorials, videos and working examples using 3rd party software

Test new software and hardware to quality assure the company products for release

Assist the Sales team by developing effective demonstrations to prospective clientele

Customer Software Support skills

Able to undertake domestic and international travel

Excellent presentation skills

Self motivated and resourceful in finding solutions by working with others

Good computer skills using a variety of Windows desktop applications