This is a home based role)

Data, AI & Innovation Manager

Purpose of the Role

Our client is seeking a Data, AI & Innovation Manager to lead the transformation into a connected, data-driven, and AI-enabled organisation. This role is responsible for architecting and delivering a modern digital infrastructure that enhances performance, scales operations, and embeds intelligent decision-making across the organisation.

Beyond transformation, the role will ensure lasting capability by establishing a scalable digital foundation, upskilling teams, and embedding agile data governance. The focus is on building a culture of continuous innovation—moving beyond one-off solutions to adaptable, future-proof systems that leverage emerging technologies and support rapid responses to market needs.

Key Outcomes

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A fully integrated data ecosystem connecting all major business platforms (e.g. CRM, finance, and learner/ERP systems).

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Real-time, accurate dashboards that support decision-making across departments.

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AI tools embedded into daily operations (e.g. predictive analytics, automation, chatbots).

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Elimination of manual trackers through intelligent, self-updating data systems.

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A culture of innovation and digital literacy embedded across the organisation.

Key Responsibilities

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Lead and maintain the design and implementation of a connected data architecture using secure APIs, automated workflows, and standardised data structures.

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Define and implement a strategy to eliminate data silos and reduce reliance on spreadsheets and offline trackers.

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Continuously identify and address gaps in data flow, reducing manual processes and improving integration between systems.

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Oversee the long-term systems integration strategy, ensuring that new tools and processes align with a centralised, future-proof data infrastructure.

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Identify opportunities to embed AI into operational workflows (e.g. automated risk alerts, engagement tracking, intelligent resource allocation).

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Pilot and scale AI-powered tools such as language models, chatbots, predictive dashboards, and automation, working with system partners where required.

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Stay ahead of emerging technologies and assess relevance to strategic goals.

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Act as the organisational lead for digital innovation and transformation, fostering a tech-first mindset and supporting digital skills development.

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Champion user-friendly, data-informed tools that empower teams and reduce manual workload.

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Promote digital confidence and capability across departments through training, coaching, and best-practice guidance.

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Establish robust data governance, including access permissions, version control, and compliance safeguards.

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Ensure all reporting meets relevant regulatory, audit, and compliance standards.

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Provide the senior leadership team with strategic insights to inform forecasting, risk management, and performance reviews.

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Line-manage a small IT/digital team with a broad remit across hardware, software, and innovation.

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Commission and oversee third-party partners when required.

Skills & Experience Required

Essential:

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Proven experience designing and implementing data integration and automation projects.

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Strong understanding of systems architecture, APIs, and cloud-based platforms.

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Minimum 2 years' experience working with Power BI, Excel, and/or automation tools such as Power Automate in a fast-paced environment.

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Strong proficiency in Python, SQL, DAX, and Power Query (M language).

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Experience leading technical or cross-functional teams in a change or transformation context.

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Excellent communication skills with the ability to translate technical concepts for non-technical audiences.

Desirable:

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Experience implementing AI tools within education, apprenticeships, or similar sectors.

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Familiarity with industry-specific compliance and reporting standards.

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Awareness of data protection, security, and audit requirements.

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Exposure to business systems such as CRM, ERP, or apprenticeship management platforms