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DATE ADDED: Fri 01/11/2019

Inside Sales Support Representative

St Agnes, UK


JOB TYPE: Permanent, FullTime

Evolution Power Tools are looking for an ambitious and driven Inside Sales Support Representative to join our Customer Service team in Davenport, Iowa to support our Regional Sales Managers. The role will be responsible for generating leads, advancing the sales process, closing new business and achieving/assisting in the achievement of opportunity-based on their territory. The Inside Sales Support Representative will conduct research to identify leads and reach business targets through telephone, email, and internet. The individual will also actively participate in the planning and execution of their Regional Sales Managers daily, weekly, and monthly schedule based on their interactions with prospects.

**MainDuties & Tasks**

- Cold-call prospects and currentvenders to set up appointments for Regional Sales Managers to visit.
- Develop sales opportunities byresearching and identifying potential accounts.
- Identify decision makers withintargeted leads to begin sales process.
- Penetrate all targeted accountsand radiate sales from within client base.
- Collaborate with appropriateteam members to determine necessary strategic sales approaches.
- Create and deliver qualifiedopportunities to other team members.
- Maintain and expand the companys database of prospects.
- Ensure follow-up by passingleads to appropriate team members with calls-to-action, dates, complete profileinformation, sources, etc.
- Where necessary, supportmarketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up callsto existing clients via telephone and email cross-sell and up-sell.
- Handle inbound, unsolicitedprospect calls and convert into sales.
- Overcome objections ofprospective customers.
- Emphasize product/servicefeatures and benefits, quote prices, discuss credit terms, and prepare salesorder forms and/or reports.
- Enter new customer data andupdate changes to existing accounts in the corporate database.
- Attend periodic sales trainingwhere applicable.
- Appropriately communicate brandidentity and corporate position.

**Skills,Experience and Competencies**

Sales, market and management experience

- Two to three years of directwork experience in a sales or telesales capacity.
- Demonstrated ability to convertprospects and close deals and achieve sales quotas
- Solid experience in opportunityqualification, pre-call planning, call control, account development, and timemanagement.
- Success in qualifyingopportunities involving multiple key decision makers.
- Strong knowledge of salesprinciples, methods, practices, and techniques.

Industry expertise

- Knowledge of Industrial / Steelproducts and channels of distribution would be advantageous.

Education and tools

- Minimum High SchoolDiploma. Business Degree preferred.
- Literacy in computer-basedapplications such as Microsoft Office.
- Experience using customercontact systems.

Personal Traits

- Strong knowledge of salesprinciples, methods, practices, and techniques.
- Strong problem identificationand objections resolution skills.
- Able to build and maintainlasting relationships with customers.
- Exceptional verbal communication.
- Excellent listening skills.
- Strong written communicationskills.
- Self-motivated, with highenergy and an engaging level of enthusiasm.
- Able to perform basiccalculations and mathematical figures.
- Ability to work individuallyand as part of a team.
- High level of integrity andwork ethic.
- Must feel comfortable usingpower tools and be able to show vendors how to use our products.

**Location / Department**

- Role is based at our Davenport, Iowa office.
- Occasional travel to attend sales events or exhibits.


- Jobholder reports directly to the Customer Service Manager.

**Other Key Internal Relationships**

- Daily contact with the Regional Sales Managers as well as customer service/sales support and other members of Evolution Power Tools, LLC.

**Remuneration Details**

- Permanent opportunity at a stable and growing internationalorganisation.
- Competitive salary.
- Commission scheme based on agreed targets.
- Full training and support provided.
- We are committed to developing our colleagues to reach their fullpotential.
- 10 days annual leave + statutory days.
- Healthcare contribution.
- 401k contribution.

**About Us**

With over 20 years in theindustrial power tool market Evolution has established a well earned reputationand are recognised worldwide as a market leader within the steel andfabrication industry. Evolution has traditionally specialised in steel drycutting technology and has pioneered advanced TCT saws which cut steel.Utilising this know how and experience Evolution have developed this technologyinto a range of multipurpose saws which cut Wood and Aluminium as well asSteel. Based in Sheffield, England we are ideally situated to support the UKand Europe. Evolution also have offices and Distribution in the US whichprovides sales and support for North America and Canada. As well as our UK andUS operations we also have offices in France and China as well as worldwideagents in over 30 countries.