Operations Manager - Hotel Housekeeping (Field-Based)
Location: Ideally based within the triangle of Bristol, Swindon and Gloucestershire
Salary: £42,000 - £44,000 per annum
Contract: Full-time, Permanent
Work Location: Field-based (on the road, 3-4 days per week)

An exciting opportunity has arisen to join a growing and dynamic company that provides outsourced housekeeping services to the hotel industry across the UK. We are seeking a driven and experienced Operations Manager to oversee multiple hotel sites, primarily across the South and West of England, with occasional travel further afield as required.

About the Role

This is a field-based position, ideal for someone who thrives in a fast-paced environment and enjoys travelling. You will be responsible for managing and supporting housekeeping teams across several hotel locations, ensuring service delivery is maintained to a high standard.

Key Responsibilities

Oversee housekeeping operations across multiple hotel sites
Lead and support on-site teams, ensuring exceptional service standards
Monitor and manage budgets effectively
Conduct regular site visits, audits, and staff training
Maintain close client relationships and ensure satisfaction
Deliver on business KPIs and project timelines

About You

Strong understanding of hotel housekeeping operations
Currently in a similar operations role or ready to step up from a senior multi-site position
Proven leadership and team management skills
Experience in managing housekeeping processes from start to finish
Comfortable working in a fast-moving, client-focused environment
Project management experience desirable
Full, clean UK driving licence
Flexible to work weekends when required

What We Offer

Competitive salary of £42,000 - £44,000 per annum
Company car, laptop, and mobile phone
Private medical insurance
Life insurance
Pension scheme
Mental health and wellbeing support
Long-term career development opportunities
5-day working week
Full benefits package

This is a fantastic opportunity to be part of a supportive and forward-thinking organisation that values its people and encourages progression.

Ready to take the next step in your career? Apply today