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DATE ADDED: Thu 31/10/2019

Senior Visual Experience Designer

Chicago, IL, US


JOB TYPE: Permanent, FullTime


Do you love analyzing complex problems and determining root causes?

Are you passionate about understanding people's needs and motivations so the offerings you create make people's lives better?

Can you visualize complex information and concepts in various formats, to help others easily grasp what's important and what can be done to address them?

If so, come join our Experience Design team as we strive to fix healthcare from within!


The Senior Visual Experience Designer is a core team member of the award-winning Experience Design team. People in this role are leaders who guide the enterprise towards thoughtful, holistic design solutions and bring design thinking expertise to enterprise-wide strategic programs. The Senior Visual Experience Designer uses design methods to improve lives in innovative ways and meet business objectives.

Job Responsibilities

• Ideate, create, and prototype new consumer offerings, experiences, and communications.

• Visualize complex consumer experiences simply and effectively.

• Create compelling information design including but not limited to: journey mapping, video storytelling, communications, and brand collateral.

• Participate in ethnographic research and usability testing and support the creation of materials and tools required for the sessions.

• Design and conduct interactive workshops with internal and external stakeholders to generate concepts, build consensus, and set project expectations.

• Work with leadership to communicate abstract business needs, values, and visions clearly.

• Present work alongside diverse team members to executives, client teams, and colleagues in a convincing and engaging manner.

• Work with independent contractors (printers, photographers, etc.) as required.

Key Capabilities

• Consumer Focus: Integrate deep understanding of consumers, the people who support their care, and related research into every design solution.

• Collaborates: Engage with others to gather multiple views, be open to diverse perspectives, and focus on a shared purpose.

• Acts Strategically: Make decisions and set enterprise-wide strategy based on the long-term vision.

• Leads Change: Guide, energize, and inspire others, to drive strong organizational performance through periods of transformation, ambiguity and complexity.

• Compelling Storyteller: Convey data and project content accurately and beautifully so that audiences are motivated to drive and embrace change.

Required Qualifications

• Bachelor's degree in Graphic Design, Visual Design, Communication Design, Interaction Design or similar.

• 5 - 8 years of relevant professional experience.

• Deep competency building experience maps and doing information design.

• Deep understanding and competency in designing for a multitude of visual touchpoints from print and collateral design to digital media and interactive design.

• Excellent attention to aesthetics and design principles.

• Ability to craft rich, holistic, and meaningful consumer experiences that are based in sound understanding of consumer research.

• Exceptional project management skills and ability to achieve success on time and within budget.

• Ability to respectfully and professionally participate in in-field research with consumers.

• Deep competency with relevant design and communication tools: Photoshop, Illustrator, InDesign, and Microsoft Office Suite.

• Portfolio required

• Ability to travel (20%)

Preferred Qualifications

• Digital concept development, including but not limited to: user experience and storyboarding, information architecture, digital wireframing, concept development and ideation, prototyping and user testing, responsive design development, and implementation.

• Familiarity with web and app design development including but not limited to: Dreamweaver, muse, HTML, CSS, and XML.

• Understanding and competency in analogous fields that intersect design including photography, animation, and production.

• Experience working in complex or matrixed organizations.

• Ability to lead internal educational or generative workshops.

• Understanding of the unique regulatory and non-regulatory complexities and challenges of healthcare.

Scheduled Weekly Hours

40 - provided by Dice