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Date Added: Tue 13/09/2022

Case Admin

Chester, UK
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Company: BROOK STREET

Job Type: Permanent, FullTime

Salary: £9.65 - £9.69/hour

A full time temporary position has come available within a government department in the Chester area.
Hours: 37 hours per week, Monday to Friday, office hours.
Pay rate: £9.65 per hour going up to £9.69 after 12 weeks.
Job Spec: Responsible for setting up and maintaining accurate information on relevant approved databases.
" Ensure the effective administration of referrals to and relationships between management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes and manage risk.
" Prepare, maintain, and collate case and other records, files and management information, in accordance with the standards required.
" Receive and distribute information and communications in an appropriate manner, e.g., telephone, paper, email.
" Provide cover for an effective and efficient reception and telephone enquiry service
" Deal fairly, effectively, and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
" Make practical arrangements such as appointments, directions, etc.,
" Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
" Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
" Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points
" Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.

Good use of Microsoft Office, Word, Excel and Outlook is essential for this role.
Please apply online
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