We are seeking an A+ Certified Help Desk Rep in Landover, MD, to join our team! You will provide support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
Schedule: Must be available to work between 3:00AM - 11:30PM, Monday - Saturday
Location: 8440 Ardwick Ardmore Rd, Landover, MD 20785
Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
Assist users to resolve computer related problems such as inoperative hardware or software.
Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure.
Associates Degree in Computer Science required, Bachelors preferred.
A+ certification required.
Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
Strong communication (both verbal and written), problem solving, and decision making skills.
Reliable vehicle for travel
Role: Help Desk Rep - A+ Certified - Landover, MD
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