Responsive Repair Supervisor

Location: High Wycombe

Salary: £45,000 per annum

Hours: 40 hours per week + Call Out & Overtime

Benefits: Company Van & Fuel Card

Overview:

We are recruiting for a hands-on Working Supervisor to support a social housing provider delivering responsive maintenance and project works across occupied residential properties.

This role combines trade expertise with day-to-day supervision. You will lead from the front, supporting a team of operatives while ensuring works are delivered safely, efficiently, and to the required quality and compliance standards.

The Role

You will manage a team of approximately 12-13 operatives, acting as the first point of contact for operational matters and ensuring service delivery meets KPI, compliance, and resident satisfaction targets.

Supervision & Work Delivery

Supervise works through regular site visits, ensuring jobs are completed safely, on time, and to specification

Act as the main operational contact within your area, escalating issues where required

Monitor operative performance including productivity, quality of work, tablet usage, and timekeeping

Carry out quality assurance checks on completed jobs

Provide technical support, fault diagnosis, and assistance with complex repairs

Support parts logistics and provide hands-on site assistance where required

Assist in resolving customer complaints and service-related issues

Health, Safety & Compliance

Ensure full compliance with Health & Safety legislation including CDM Regulations and COSHH

Deliver toolbox talks and safety briefings

Maintain accurate H&S records including permits, near-miss logs, and incident reporting

Promote a proactive safety culture across the team

Complete weekly checks on tools, equipment, and materials

Ensure accurate and timely updates are recorded on the CAFM/job management system

About You

We are looking for a credible, hands-on supervisor with strong technical knowledge and the confidence to lead from the front in occupied domestic properties.

Essential Requirements:

SSSTS (minimum) - SMSTS desirable

Valid CSCS Supervisor Card

Recognised trade qualification (City & Guilds / NVQ Level 2 or 3)

Proven experience as a Working Supervisor / Working Foreman in responsive maintenance

Experience in occupied residential repairs, including urgent works and in-day replanning

Strong knowledge of Health & Safety legislation and safe systems of work

Experience working in KPI-driven environments focused on quality and compliance

Experience using CAFM/job management systems (e.g. Maximo, Optimise)

Full UK Driving Licence

Eligible for, or currently holding, Security Clearance (SC)

This is an excellent opportunity to join a stable contract within social housing, offering long-term prospects and additional earning potential through overtime and call-out.

Please sumbit your CV to this job application if this postion is of interest to you