Position: Desktop Support
Location: Lexington, MA and Cambridge, MA (Onsite)
Duration: Long-term Contract
Client: Wipro/Takeda
Job Description:
· Desk side support for Installing & L2 level troubleshooting of Operating Systems
· Smart hand support for iPhone, iPad
· Able to Install Software available in environment
· Knowledge to troubleshooting user VPN
· Knowledge of ITSM Tool ServiceNow
· Knowledge of IMAC Process, Understand End User SLA
· Good Coordination Skill.
Job Requirements: Position: Desktop Support
Location: Lexington, MA and Cambridge, MA (Onsite)
Duration: Long-term Contract
Client: Wipro/Takeda
Job Description:
· Desk side support for Installing & L2 level troubleshooting of Operating Systems
· Smart hand support for iPhone, iPad
· Able to Install Software available in environment
· Knowledge to troubleshooting user VPN
· Knowledge of ITSM Tool ServiceNow
· Knowledge of IMAC Process, Understand End User SLA
· Good Coordination Skill.
