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Date Added: Thu 05/05/2022

Desktop Support Engineer (Onsite)

Lexington, MA, US
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Company: ACS SOLUTIONS

Job Type: Permanent, FullTime

Position: Desktop Support

Location: Lexington, MA and Cambridge, MA (Onsite)

Duration: Long-term Contract

Client: Wipro/Takeda

Job Description:


· Desk side support for Installing & L2 level troubleshooting of Operating Systems


· Smart hand support for iPhone, iPad


· Able to Install Software available in environment


· Knowledge to troubleshooting user VPN


· Knowledge of ITSM Tool ServiceNow


· Knowledge of IMAC Process, Understand End User SLA


· Good Coordination Skill.



Job Requirements:

Position: Desktop Support

Location: Lexington, MA and Cambridge, MA (Onsite)

Duration: Long-term Contract

Client: Wipro/Takeda

Job Description:


· Desk side support for Installing & L2 level troubleshooting of Operating Systems


· Smart hand support for iPhone, iPad


· Able to Install Software available in environment


· Knowledge to troubleshooting user VPN


· Knowledge of ITSM Tool ServiceNow


· Knowledge of IMAC Process, Understand End User SLA


· Good Coordination Skill.

Apply Now