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Date Added: Thu 09/04/2026

Programme & Onboarding Coordinator

Wirral, CH49, UK
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Company: APTITUDE RECRUITMENT LTD

Job Type: Permanent, Full Time

Salary: £26000 - £32000/annum

At Aptitude Recruitment, we specialise in connecting talented individuals with forward-thinking organisations across growing sectors. We pride ourselves on delivering high-quality recruitment solutions while supporting both clients and candidates in achieving long-term success. We are currently seeking a highly organised and detail-oriented Programme Administrator to support a rapidly expanding training environment focused on delivering outstanding learner experiences.

Role Overview

The Programme Administrator plays a critical role in ensuring a high-quality, compliant, and efficient learner onboarding experience.

This position is responsible for coordinating all aspects of learner enrolment and onboarding, ensuring that:

* Learners are enrolled accurately and compliantly

* Employer and learner documentation is complete

* Systems (including Bud and ILR processes) are updated correctly

This role is central to maintaining audit readiness, delivering a learner-focused experience, and supporting operational efficiency during a period of growth.

Key Responsibilities

1. Learner Onboarding (Core Focus)

* Coordinate end-to-end onboarding of all new apprentices

* Act as the central point of contact for onboarding queries (learners, employers, and internal teams)

* Deliver a smooth and professional onboarding experience aligned to organisational standards

2. Enrolment & Compliance Checks

* Complete all enrolment compliance checks in line with DfE funding rules

* Ensure all required documentation is accurate, complete, and signed

3. Systems & Data Management

* Accurately input and maintain learner data across systems (e.g. Bud and ILR-related systems)

* Track onboarding progress and flag risks or delays

4. Programme Registration & Certification

* Manage learner registrations with awarding organisations (where applicable)

* Coordinate certification processes on programme completion

* Ensure timely and accurate submission of required information

5. Coordination Across Teams

* Liaise with:

* Sales/Business Development teams to receive confirmed learner information

* Programme Managers and Skills Coaches to confirm readiness for onboarding

* Compliance teams to ensure funding requirements are met

* Support the handover from onboarding into active programme delivery

Person Specification

Essential

* Strong administrative and organisational skills

* High attention to detail and accuracy

* Experience managing data and documentation

* Ability to manage multiple priorities and deadlines

* Strong communication skills (written and verbal)

* Confident using systems and databases

Desirable

* Experience in apprenticeships or funded training

* Understanding of DfE funding rules and compliance requirements

* Experience with learner management systems (e.g. Bud)

* Experience supporting audits or compliance processes

Why This Role Matters

This is an exciting opportunity to join an organisation during a period of significant growth across emerging and high-demand sectors. The Programme Administrator role is critical in ensuring that as operations scale, the organisation maintains
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