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Date Added: Thu 03/12/2020

User Researcher

Worthing, UK
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Company: 83ZERO LTD

Job Type: Permanent

Salary: 40000.00 - 55000.00 Annual

User Researcher - Permanent - Worthing

Salary: £40,000 to £55,000 per annum - Bonus - Benefits - Healthcare options

Location: Worthing

My client is an industry-leading System Integrator, and they are currently looking for multiple User Researchers across their Digital practice based in Worthing. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career.

What You'll Do:

  • Lead the formal usability testing process for a digital service - from developing user recruitment briefs through to test moderation, analysis, and report writing
  • Work with Service/Product Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high-quality stimulus material.
  • Work closely with designers, business analysts, and software developers to turn user data into actionable user stories that influence product/service direction and prototype development
  • Design, script, and analyse ad-hoc quantitative surveys
  • Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity, and customer experience mapping
  • Present findings, recommendations, and customer insights to senior decision-makers

What you'll do:

  • Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services
  • Proven experience of creating research strategies/approaches
  • Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops
  • Excellent analytical and problem solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence
  • Confident in explaining user needs to senior civil servants and acting as a persuasive advocate for those needs both within the team and the department at large
  • Extensive knowledge of human factors, ethnography, and the user-centered design process for product and service design in an iterative development environment


  • Degree in HCI/Usability/Cognitive Psychology/Market Research or related field
  • Experience of working in an agile development environment with designers, business analysts and developers to create new digital products and services
  • Experience of identifying user needs of users with accessibility requirements.

To apply please click the Apply button and follow the instructions.

For a further discussion, please contact Jordan Ford.

83zero Consulting Limited is a boutique consultancy specialising in Software Development & Agile within the UK. We provide high quality interim and permanent senior IT professionals.

Role: User Researcher
Job Type: Permanent
Location: Worthing, Sussex,

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