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DATE ADDED: Wed 17/10/2018

Client Solutions Specialist – Order Management/Customer Service

Elk Grove Village, USA


Job Description


About the Position:

As we continue to grow, we are currently recruiting for an entry-level Client Solutions Specialist position, supporting our Order Management pillar. The position will work out of our Elk Grove Village office. The candidate will be responsible for processing orders along with effectively researching, analyzing, documenting, and resolving a variety of supply chain duties in accordance with client specific standards and procedures. The ideal candidate would be well organized, detail oriented with excellent communication skills, and able to work independently. Must possess good computer skills as well as be a team player with a positive attitude. Previous professional experience using Microsoft Office with focus on Excel and Outlook is a must


  • Provide excellent, timely, accurate, and professional customer service

  • Process & follow-up on incoming orders

  • Review orders for accuracy and completion (pricing, case pack, terms)

  • Request and enter invoices into our order entry system

  • Prioritize/manage incoming emails

  • Maintain and load all data for clients in order entry system

  • Communicate openly with clients, customers and internal sales department to resolve inquires



  • Excellent data entry skills

  • Provide excellent, timely, accurate and professional customer service

  • Strong skill set in Microsoft office applications: Word, Excel, PowerPoint, and Outlook

  • Excellent written and verbal communication skills

Company Description
Carlin Group & C.A. Fortune are privately held, full-service brokerage companies committed to passionately delivering revenue for brands in real time through all classes of trade. Together, we have over 500 employees passionate about helping manufacturers to succeed by building relationships on a foundation of trust and action.

Role: Client Solutions Specialist – Order Management/Customer Service
Job Type:
Location: Elk Grove Village,

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