About the Role
We are seeking an experienced and compassionate Service Manager to lead a new supported living service in Hatfield. You will be responsible for managing day-to-day operations, leading a team of support workers, and ensuring the delivery of high-quality, person-centred care.

Key Responsibilities:

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Manage and develop your team to provide outstanding support

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Ensure compliance with CQC standards and internal policies

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Maintain comprehensive support plans and risk assessments

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Work closely with clients, families, and external professionals (e.g., occupational therapists)

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Promote independence and positive outcomes for those we support

What We're Looking For:

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Proven experience in a senior or managerial role within social care

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Good understanding of CQC regulations and quality standards

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Strong leadership and communication skills

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A values-driven, hands-on approach to management

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Commitment to person-centred care and continuous improvement

What We Offer:

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Monday to Friday working hours, no weekends

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Full holiday entitlement, including bank holidays

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Casual dress code

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Employee benefits including shopping discounts and referral bonuses

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Opportunities for professional development and training

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An inclusive, supportive work environment

NSSL Group is an Equal Opportunities Employer committed to diversity and inclusion. We welcome applications from all backgrounds.

Apply now to join our team and make a real difference in the lives of those we support