?? Product / Project Delivery ManagerLocation: London - Hybrid working modelContract Type: 2-year fixed term contractSalary: £50-55k per annum

About UsReed is proud to be recruiting on behalf of a confidential client operating one of the UK's busiest Rail networks. This organisation is at the forefront of delivering integrated, low-carbon, high-speed train services in collaboration with a number of entities.

The OpportunityWe’re seeking a Product / Project Delivery Manager with a proven track record in project delivery and a passion for enhancing customer experience (CEX). This is a pivotal role in shaping the future of rail travel, where your work will directly impact how customers experience high-speed services across the UK.

Key Responsibilities

• Lead and manage projects using structured delivery lifecycles, tools, and governance frameworks.
• Drive project planning, resource allocation, and budget management to ensure timely and high-quality delivery.
• Engage and manage complex stakeholder groups, including internal teams, partners, and government bodies.
• Champion customer-centric thinking across all project phases, ensuring CEX is embedded in design and delivery.
• Identify and mitigate risks, assumptions, issues, and dependencies (RAID).
• Contribute to business planning and continuous improvement through lessons learned and regular reviews.
• Implement change control and assurance processes to maintain project integrity and alignment.

What We’re Looking For:

• Demonstrable experience delivering projects that directly impact customer experience, ideally within transport or rail.
• Strong knowledge of project management lifecycles, tools, and documentation standards.
• Skilled in stakeholder engagement, planning techniques, and risk management.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Microsoft Project, Word, Excel, and PowerPoint.
• Relevant professional qualifications (e.g., PRINCE2, APMP).
• Industry experience in transport or rail is highly desirable.

Why Join?This is a unique opportunity to be part of a transformative journey in UK rail, where your leadership will help shape a more seamless, sustainable, and customer-focused travel experience. Apply today to avoid missing out on this opportunity!