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DATE ADDED: Wed 06/02/2019

Customer Service Representative (Polish Or German)

Abingdon, UK

JOB TYPE: Contract

SALARY: £18000 - £19000/annum

Selective Recruitment have registered fantastic opportunity for Customer Service Advisor to join their established client based on the outskirts of Abingdon on a 6-9-month contract basis. This is a fantastic opportunity for an enthusiastic capable candidate to build upon their Customer Service experience within a forward thinking and reputable business.

Job role: Customer Service Advisor (Polish or German)

Location: Outskirts of Abingdon

Contract: 6 - 9-month Contract

Salary: £19,000 pro rata

Hours: Monday - Friday, 9.00 - 5.30

Primary duties;

* Answering a high level of telephone calls and responding to emails; ranging from 30-80 calls per day depending on peak periods

* Receiving inbound calls

* Making outbound calls

* Dealing with customer queries

* Making amendments to customer bookings

* Taking customer bookings

* Liaising with operators

* Booking in transfers

* Contacting customers with regards to cancellations (e.g. due to bad weather, technical issues etc.)

* Keeping customer records updated on company database

* General administrative duties

Candidate specification;

* Fluent in both written and spoken Polish or German

* Fluent in both written and spoken English

* Articulate and good grammar for answering emails

* Excellent telephone manner

* Ability to multi task

* Good PC skills

* Some experience in a customer service role (not necessarily on the telephone) would be useful

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.

If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Role: Customer Service Representative (Polish or German)
Job Type: Contract
Location: Abingdon, Oxfordshire,

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