Warehouse Shift Manager

Warehouse Shift Manager Job - Birmingham

We are seeking a driven and experienced Warehouse Shift Manager to join our clients growing warehouse operations team at Minworth, Birmingham. This is an exciting opportunity for a motivated Warehousing professional to lead a high-performing team and support our expanding distribution and fulfilment operations.

As a hands-on Warehouse Shift Manager, you will oversee inbound logistics, storage, inventory control, pick and pack operations, and dispatch functions. You will play a vital role in maintaining operational excellence, improving warehouse performance, and delivering outstanding service to our customers.

Key Responsibilities

Operations & Performance

Manage incoming and outgoing shipments ensuring efficiency and accuracy

Oversee inbound, storage, inventory control, picking, packing and dispatch operations

Ensure customer orders meet specific requirements prior to despatch

Maintain agreed service levels and deliver first-class operational performance

Manage pick accuracy and Quality Assurance processes

Support stock investigations and customer stock takes

Ensure warehouse projects are completed to required standards

Liaise with internal departments to meet customer requirements

Leadership & People Management

Lead, motivate and develop a team to achieve operational targets

Manage workforce planning, rotas, hours and overtime

Conduct onboarding and training for new employees

Carry out appraisals, absence management, investigations and disciplinary procedures

Coach team members in problem-solving and continuous improvement practices

Foster a positive, proactive and accountable team culture

Compliance, Safety & Standards

Maintain a safe working environment in line with statutory law and company policies

Ensure full compliance with Health & Safety regulations and site procedures

Enforce safe systems of work and operational standards

Support and maintain BRCGS compliance standards

Ensure SOPs, SSOWs and Risk Assessments are followed and updated

Validate cleaning records and hygiene standards

Report product safety incidents and monitor pest control standards

Continuous Improvement

Drive warehouse efficiency and performance improvements

Embed operational best practices and process standards

Promote a culture of ownership, accountability and excellence

Skills & Experience Required

Proven experience as a Logistics Shift Manager, Warehouse Shift Manager, or First Line Manager

Experience within warehousing, distribution, or supply chain environments

Strong leadership and people management skills

Excellent communication skills at all organisational levels

Ability to work under pressure with strong attention to detail

Counterbalance Forklift Licence (Essential)

VNA Licence (Desirable)

Level 3 Health & Safety Qualification such as Institution of Occupational Safety and Health IOSH (Desirable)

What We're Looking For

The ideal candidate is:

✔ A hands-on leader who thrives in fast-paced logistics environments
✔ Passionate about operational excellence and continuous improvement
✔ Highly organised with strong decision-making skills
✔ Committed to safety, compliance, and service quality
✔ A strong team builder who motivates and develops others

Why Join Us?

Be part of a growing logistics and supply chain operation

Opportunity to lead and shape warehouse performance

Professional development and career progression opportunities

Collaborative and supportive working environment

Apply Now

If you are an experienced Warehouse Shift Manager looking for your next leadership opportunity in Birmingham, we want to hear from you.

Apply today and take the next step in your warehouse management career