Hire Controller

Weybridge, Surrey

£30,000 per annum plus package

OR886

We're looking for a motivated Hire Controller on behalf of our Surrey based client. This is a fantastic opportunity to be at the heart of the companies depot operations, ensuring their customers receive excellent service from order through to delivery and collection.

About the Role

As a Hire Controller, you'll be the first point of contact for the clients customers, managing the entire hire process from start to finish. You'll build strong relationships, coordinate with internal teams, and ensure equipment is delivered on time and in top condition.

This is a desk-based role where you'll work closely with stock teams, drivers, and engineers to ensure a seamless service with minimal delays — keeping their customers happy and our operations running smoothly.

Key Responsibilities

* Manage the end-to-end hire process, from order taking to delivery and collection

* Build and maintain excellent relationships with customers

* Liaise daily with stock teams, drivers, and engineers to ensure equipment availability

* Provide clear, professional communication to both customers and colleagues

* Support operational efficiency within the depot

What We're Looking For

* Strong organisational skills with the ability to multitask

* Excellent verbal and written communication skills

* Adaptability and a proactive attitude

* Commitment to learning and personal development

* A valid UK driving licence

* Previous experience in the hire / plant industry, sales, or a similar operational role