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DATE ADDED: Thu 20/09/2018

ECM Architect

Scottsdale, USA


Job Description


Position Posting -  ECM Architect

Optima ECM Consulting is looking to hire a talented ECM Architect for our growing team!

Optima ECM Consulting is an Enterprise Content Management (ECM) consulting services firm, primarily offering solution road mapping, analysis, design and implementation services for the business processes and functions for key departments including finance and accounting, operations, human resources, compliance, legal, and marketing. Optima implements these solutions utilizing the software products and technology from SAP, OpenText, and Taulia. Optima seeks smart and passionate professionals ready to roll up their sleeves. The right candidate will be intelligent, enthusiastic, creative, and above all, a team player.

We offer an exceptional benefits package including Medical and Dental (with full premium coverage for employees), Vision discount plan, Aflac, Health Savings Account (HSA), Company Paid and Voluntary Life Insurance, 401(k) employer match, career path planning, and a competitive vacation and holiday policy! Time away is an important part of a work-life balance for our employees.

Our Background

  • Established in 2009

  • Strategic relationships with industry leaders such as SAP, OpenText, and Taulia

  • Largest singularly focused OpenText/SAP ECM solutions implementer in North America

  • Headquartered in Scottsdale, AZ with an office in Monterrey Mexico


How We Do It

  • Partner with clients to deliver exceptional implementations

  • Provide top-notch service and delivery

  • Hire only the best and brightest and certify them in the solutions we implement

  • Provide continuous training and development

Position Summary

The ECM Architect provides ECM technical and functional subject matter expertise to help clients simplify their complicated business processes through the design and implementation of ECM software solutions. OpenText, OpenText/SAP and other ECM software platforms as required are within the scope of your focus areas.

What you will do:


The ECM Architect has 3 main areas of responsibility within Optima:


  • Subject Matter Expertise (SME) during the pre-sales cycle, supporting the sales team to help customers understand the benefits of ECM solutions and the applicability of OpenText and/or SAP solutions to their business cases, identifying areas of opportunity to add value to their business. You will also demo solutions, provide input into and in some cases deliver the business cases during the sales cycle, scope projects, support the creation of Project Plans/timelines and SOWs.  You will also participate in business development, marketing campaigns and events as required to evangelize the Optima offerings.


  • Lead the design and implementation planning activities for our projects to help our customers realize an effective business solution. You will work with business representatives and IT members at our customers to define solutions, participate in the requirements gathering, design and document customer requirements.  You will also provide subject matter expertise to Optima consultants during the projects, as needed, to support the implementation of the solutions as designed.


  • Provide thought leadership in your area of expertise and stay on top of the latest industry and specific ECM trends to help advise Optima leadership on future diversification and technology direction.  You will have responsibility for input into, or development of, Optima methodology and best practices for delivering solutions as well as identifying areas of opportunity for repeatable processes/templates or pre-packaged solutions.


Essential Job Functions

  • Support the sales and estimation of OpenText/SAP Project Activities

  • Gather, analyze and document Content Management Requirements

  • Design ECM solutions

  • Support peers and colleagues on customization/configuration/troubleshooting of OpenText solutions

  • Build document deliverables and artifacts as part of Optima's methodology: Best Practices, Project Plan templates, Deliverable templates, Test Scripts, etc.

  • Provide knowledge transfer and mentorship in your areas of expertise to the customers and colleagues


    Required Knowledge:

  • Bachelor's degree preferred in Computer Science, Information Systems, or other related field.

  • Minimum 7 years of overall IT work experience

  • Minimum of 2 years software sales / pre-sales experience

  • Minimum of 5 years of OpenText experience in at least one of the following solutions:

  • OpenText Content Server

  • OpenText Document Access for SAP

  • OpenText Extended ECM for SAP

  • OpenText Application Governance & Archiving for Microsoft® SharePoint

  • SAP Data Archiving

Desired Knowledge:

  • BPMN / Process Mining

  • Records Management Certification

  • Any script language like:  Oscript (OpenText), Perl, TCL, CSH, Awk, etc.

  • Cross platform knowledge: Windows, MAC, Linux, Unix, etc.


 General Skills:


  • ECM pre-sales and consulting expertise

  • Basic Design Patterns

  • Experience Requirement Gathering and Analysis

  • Data Modeling

    • Entity Relationship Modeling

    • Object Oriented Analysis, Object Oriented Design

  • MS Office

    • Word: Excellent level

    • PowerPoint: Good Level

    • Excel: Excellent level

  • Excellent writing and grammar

  • Great presentation skills with experience presenting to C-Suite Execs

  • Research/Troubleshooting abilities


    Personal Skills:


  • Open mindedness from a technology standpoint

  • Self-starter

  • Curiosity

  • Creative

  • Good time management

  • Goal oriented

  • Alignment to Optima Core Values:     


Passion for Excellence:

We always deliver quality work for our clients and each other, on time, and to the best of our ability. We don't cut corners.  

Create Remarkable Client Experiences:

We do the right thing for our clients and we consistently seek ways to add value to their businesses. 

Embrace Change:

We are adaptable, flexible and easily adjust to new and challenging situations. We are always innovating and enhancing how we do our jobs.

Get it Done:

We count on each other to fulfill every objective we're given. Our teammates and clients know they can trust us to get the job done. Period.

Win as a Team:

We are each other's teammates, mentors and cheerleaders and we support each other along the way.  We invest in our teams to enhance achievement and create opportunity for growth.

Have Fun!

We love what we do and have fun while we do it!  We celebrate our successes along the way.



Role: ECM Architect
Job Type:
Location: Scottsdale,

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