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DATE ADDED: Wed 17/10/2018

Customer Engagement Specialist

Saint Louis Park, USA
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COMPANY: CONSUTLING FIRM

Job Description

We are seeking a Customer Engagement Specialist to join our team! You will resolve customer questions and offer solutions to drive company revenue. From every real-time customer interaction, we use data collecting techniques and then apply proprietary analytics to identify key success levers. The result is a strategic plan that ensures ideal product placement and service analytics for fast results.

Customer Engagement Specialist Duties:

  • Greet and engage each customer, determine their current needs;
  • Prospect and contact potential customers
  • Engage any customers to determine if there is anything further that can be done
  • Set follow-up appointments to keep customers aware of latest developments
  • Resolve customer inquiries and complaints
  • Create sales material to present to customers

Qualifications:

  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented

 

People come to Arcanum Consulting from all walks of life, yet we all share a common passion for achieving goals and having fun along the way. It’s this type of ambition that sets us apart from the rest and drives our career triumphs. We want to meet individuals who seek a future with unlimited opportunity.

 


Role: Customer Engagement Specialist
Job Type:
Location: Saint Louis Park,

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