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DATE ADDED: Thu 17/10/2019

IT Technical Support Analyst X2

Tamworth, UK


JOB TYPE: Permanent, FullTime

Role: IT Technical Support Analyst x2

Location: Tamworth

Salary: £25,000 - £30,000 DOE

A fantastic opportunity has arisen for an experienced IT Technical Support Analyst to join a leading organisation in Tamworth.

The successful candidate's will provide a mixture of direct support and consultancy services to my client's customer base.

Responsibilities: IT Technical Support Analyst

* Respond to inbound queries and log tickets (1 st and 2 nd line issues)
* Diagnose and resolve software issues (technical and functional)
* Install software on customer infrastructure
* Upgrade software on customer infrastructure
* Commission hardware devices used by our software
* Supporting customer hosted software
* QA software fixes/changes

Skills and experience:

* Analytical problem solver
* Able to learn quickly and learn well
* Strong working knowledge in a Microsoft technical environment
* Working with MS Servers
* Azure
* Networking
* .Net
* Experienced in supporting MS SQL server (desirable)
* Able to write SQL scripts
* Use of profiler
* Excellent communication skills (written and verbal)
* Full driving licence

If you are an experienced IT Technical Support Analyst looking for a new challenging role where you can be a valued member of the team then please send your latest CV to #####@######.### or call Jenny Collin on ##### ###### Advertised through Zoek 39d6537e30444a41a02c599ba83d4e5d6