Rocasa Consulting Limited are looking to recruit 2 Support workers for a temporary period of potentially two months to start immediately, Paying up to £13.69ph for 3 Months based in a Young Parents Service in Swindon.

Working Monday to Friday, 9am-5pm. The ideal candidate would have experience working with young people, young families, and supported housing.

* working with young people in providing support and guidance

* Assisting families with young children, potentially in a supported housing setting.

* Understanding the needs and challenges of individuals living in supported housing.

The role will involve a range of tasks, such as:

* Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate

* Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances

* Engaging customers to meet agreed outcomes and develop life skills

* Assisting customers with day-to-day support and tenancy-related matters

* Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities

* Signposting customers to appropriate external support services, including interventions such as food banks and other community resources

* Supporting customers to be 'tenancy ready' to enable successful move on

* Supporting customers to be financially independent through budgeting plans and maximising income

* Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals

* Empowering customers to move towards self-management of their medication by following the medication procedure

* Leading on support initiatives including Group Work

* Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately

* Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform

Service Delivery:

Facilitate the referral process into the service and assess potential new customers

Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support

Work with customers to maintain a safe environment by reporting repairs and health and safety concerns

Clean and prepare rooms as appropriate

Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service

Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate

Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances

Engaging customers to meet agreed outcomes and develop life skills

Assisting customers with day-to-day support and tenancy-related matters

* Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities

* Signposting customers to appropriate external support services, including interventions such as food banks and other community resources

* Supporting customers to be 'tenancy ready' to enable successful move onSupporting customers to be financially independent through budgeting plans and maximising incomeSupporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionalsEmpowering customers to move towards self-management of their medication by following the medication procedureLeading on support initiatives including Group WorkEnsure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriatelyRecord and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform