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Date Added: Sun 25/10/2020

IT Support Technician

Sale, UK
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Company: HENDERSON SCOTT

Job Type: Permanent

Salary: 20000.00 - 25000.00 Annual -Benefits

IT Support Technician Sale(M33) £20,000-£25,000

My client are an essential business, proudly supplying critical packaging to the pharmaceutical, medical, diagnostic and food sectors of industry. They are currently looking for an experienced IT Technician to join the existing team based in their Sale offices.

Responsibilities/Duties:

  • Troubleshoot, problem solve and fix and resolve IT issues efficiently and effectively
  • Provide good customer service to our user base through telephone, email and remote communications
  • Ensure IT Support processes are followed and documented
  • Ensure that the asset database is maintained at all times
  • Responsible for installing authorised software on desktops/laptops and Servers as required
  • Resolving problems with networks, peripherals and other computer systems
  • Diagnosing system errors and other issues
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users
  • Repairing and replacing equipment as necessary

Person Specification:

  • Microsoft Office programs including Access
  • Microsoft Windows
  • IT Security including Firewalls
  • Active Directory
  • Keen to learn and develop knowledge
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to stick to strict deadlines
  • An ability to prioritise

Salary:
£20,000-£25,000+Benefits

For an immediate interview please send your CV to Peter Bibby on the email provided below.


Role: IT Support Technician
Job Type: Permanent
Location: Sale, Cheshire,

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