Senior Infrastructure Engineer

Duration: 12-month fixed-term staff contract (not contract), with a strong potential for conversion to a permanent role.
Location: This role is office based ,located in Hammersmith, London + 1 day remote work per week

We are looking for a highly motivated and experienced Senior Infrastructure Engineer to join our global IT team. The successful candidate will play a key role in designing, implementing, maintaining, and supporting our entire IT infrastructure, which supports our business operations across multiple international locations.

This is a practical role requiring a combination of deep technical expertise in Microsoft, VMware, and Cloud technologies, strategic thinking, and the ability to work effectively in a fast-paced, international setting. The ideal candidate will be a proactive problem-solver, a mentor to junior team members, and a driving force in the ongoing improvement of our IT services.

Key Responsibilities

Infrastructure Management & Support:

* Design, build, and maintain the company's global IT infrastructure, including on-premises HPE/Dell server and storage hardware, co-located data centres, and cloud-based systems.

* Manage and administer our hybrid cloud environment, with a strong focus on Microsoft Azure, Entra ID, and Azure MDM for modern device management.

* Ensure the security of our infrastructure and data by managing on-premises and cloud security controls and working closely with the Security Operations Centre (SoC) to action vulnerability management and system patching.

* Manage and maintain our Windows and Linux (CentOS, Red Hat, Ubuntu) server estate, as well as core Microsoft services (AD, GPO, DNS, NPS/Radius, CA, SMTP Relay), and our extensive VMware vSphere/vCenter virtualisation platform.

* Administer and optimise our System Centre Configuration Manager (SCCM) hierarchy, including Primary/Secondary sites, Distribution Points, Cloud Management Gateway (CMG), and Azure integration for global software deployment and updates.

* Manage and maintain our VDI environment (VMware Horizon/Citrix/OLVM), ensuring a reliable experience for our global user base.

* Take ownership of the company's backup and disaster recovery solutions, primarily using Veeam, and manage our tape library infrastructure.

* Provide 3rd line support for complex technical issues, acting as an escalation point for the service desk and junior engineers.

* Plan and execute infrastructure projects, including upgrades, migrations, and new implementations.

* Act as a technical lead and mentor for junior infrastructure engineers, fostering a culture of knowledge sharing and professional development.

Requirements

Extensive experience in a senior infrastructure engineering role, preferably within a global or multi-site SME.

Expertise in the Microsoft Stack:

Cloud Technologies:

System Centre Configuration Manager (SCCM):

Virtualisation & VDI:

Hardware Experience:

Networking & Monitoring:

Security & Asset Management:

Server Operating Systems & Backups