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DATE ADDED: Mon 08/10/2018

Quality Inn - Hotel Front Desk Agent

Westminster, USA
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COMPANY: T5 INTERNATIONAL LLC

Job Description

We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from incoming and departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

EDUCATION/EXPERIENCE:

High school diploma; or up to 6 months related experience or training; or equivalent combination of education and experience.

 

Skills:

Oral Communication Skills

Written Communication Skills

Technical Communication

Organization

Professionalism

Planning

Math Aptitude

Time Management

Teamwork

Customer Service

Problem Solving

Lifting up to 45 lbs.

 


Role: Quality Inn - Hotel Front Desk Agent
Job Type:
Location: Westminster,

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