The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional and accounting services to in-scope HM companies.

This role requires fluency in the Czech and/or Slovak language (written and spoken).

The International BSC Administrators process invoices, purchase requisitions and other transactions for various HM countries, delivering quality services efficiently and without delay.

Key accountabilities

• Transaction Processing - processing high volumes of transactions within given focus area (typically accounts payable, central purchasing administration, master data management, document validation, or cash application - although this list is not exhaustive)

• Customer Service - providing timely and meaningful responses to customers, suppliers and internal stakeholders, ensuring that their queries are professionally handled.

• Compliance - ensuring all processes are run in accordance with given training and documentation, and that all controls are adhered to. Work within Service Level Agreements on a 'right first time' basis.

• Issue Escalation - Escalate any issues or hurdles to line immediately to line management.

• Continuous Improvement - highlight areas of inefficiency or bottlenecks to line management. Support on CI implementation projects when requested.

Financial & Non-Financial accountabilities

Providing services to various HM companies and geographies.

Consistently meeting personal processing targets - which vary depending on the process area.