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Date Added: Wed 25/01/2023

Service Administrator / Co-Ordinator

Midsomer Norton, BA3, UK
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Company: HR GO PLC

Job Type: Permanent, FullTime

Salary: £21216/annum 1300 bonus adn 33 days holiday

Service Administrator / Co-ordinator

A client of mine based in Paulton has a full time vacancy for a Service Co-ordinator within their South West Service Team

Job Description

To provide support to the south west Service client base and team of regional technicians. service call management, order processing, labour planning and reporting form key parts of the role.

The Role will include:

* Logging new calls/customer liaison via SAP Service Module

* Daily planning and allocation of service technicians

* Housekeeping of SAP database, sites, equipment etc.

* Creating sales orders and booking out parts required

* Invoicing completed works

* Dealing with returned stock from technicians

* Assisting with invoice queries/credit note request forms

* Creating quotes for new works/repairs

* Liaising with other departments where required

* General administrative duties as required to support the operation of the Service department.

NB:

This list is not an exhaustive statement of the responsibilities or activities involved in this
position. The job holder may be required to undertake other related tasks at the request of Service Division Management.

Qualifications/Skills:

* A good working knowledge of Word & Excel

* Professional and courteous telephone manner

* Good communication and teamwork skills

* The ability to work in a fast paced environment and meet deadlines

* Excellent administrative and organisational skills

The salary is £21216 with plus a £1,300 Bonus dependant upon achieving various targets.

Holiday entitlement will be 25 Days plus Bank Holidays

Monday to Friday 8.30- 5pm Office based
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