Service Advisor - Gloucester

Location: Gloucester
Salary: £29,000 - £32,000 per annum (depending on experience)
Hours: Monday - Friday, 8:30 - 17:00 (40 hours per week)
Contract Type: Full-time, Permanent
Reference: INDCR

The Opportunity We're seeking a Service Advisor to join a busy and respected commercial vehicle operation in Gloucester. If you've got a background in front-of-house service, strong admin skills, and enjoy being the go-to link between customers and the workshop — this is a fantastic opportunity with solid job security and benefits.

You'll be joining a friendly and experienced team, where you'll be trusted to take ownership of service bookings, provide excellent customer communication, and ensure everything flows smoothly between departments.

What You'll Be Doing
Acting as the first point of contact for all service-related queries

Booking vehicles in for maintenance and repairs

Liaising with workshop and parts departments to coordinate jobs

Keeping customers up to date on progress and managing expectations

Processing job cards and invoices accurately

Supporting the team in delivering exceptional aftersales service

What We're Looking For
Previous experience in a Service Advisor or Aftersales role (automotive or commercial vehicles preferred)

Confident communication and people skills

Organised, calm under pressure, and proactive

IT-literate with accurate admin skills

A team player with strong customer service values

What's In It For You?
£29,000 - £32,000 annual salary, depending on experience

Pension scheme

Life assurance

Access to highly discounted private medical cover

Structured probation and support from a long-standing team

Apply Now If you're a customer-focused Service Advisor looking to join a down-to-earth team with great backing, we want to hear from you.

Apply now by sending your CV through this advert or call Cal at Kemp Recruitment on (phone number removed) to find out more.

INDCR