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DATE ADDED: Sat 24/11/2018

Workshop Engineer

Stowmarket, UK
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JOB TYPE: Permanent

SALARY: £23000 - £28000/annum Depending on experience

Our client is a leading coffee and vending provider, and they are seeking a Workshop Engineer to join their expanding operations in the Stowmarket area of Suffolk.

The technical workshop, warehouse and route operations provide integral support to this high-performance company. They focus on providing a premium coffee experience to a wide range of clients throughout the UK and particularly in the South East. The workshop runs in a relaxed manner, focusing primarily on pre-delivery inspection and installations at premium client sites.

Job specification:

An energetic, enthusiastic and flexible technical specialist, this individual provides the Technical Manager with comprehensive support in the Stowmarket workshop. The position is Workshop based in Stowmarket, performing maintenance and repairs on a wide range of coffee and vending machines. This position requires a strong focus on maintaining standards of excellence, including Customer Service, reliability as a team player and a drive to work independently. The Workshop Engineer will act as a brand ambassador, always promoting the company in the best light possible.

The equipment includes products from manufacturers such as Crane, Coffetek, NW, Evoca, Westomatic, La Spaziale, La Marzocco, Rheavendors, Franke, and WMF.

Responsibilities:

* Supporting the Account Management and Marketing teams with equipment and product demonstrations at Customer Sites and Events, as allocated by Line Manager; including transportation set-up of equipment and coffee tasting preparations
* As the face of the company in the field, to be a specialist in the coffee equipment and associated products; highly knowledgeable across the product range, performing comprehensive electrical and mechanical maintenance and repair when required.
* Ownership of related maintenance and repair records
* Workshop preparation and testing of new equipment prior to dispatching to Customers
* Record and maintain accurate records of all coffee equipment transactions, including serial numbers
* Driving to Customer sites, collecting, delivering and exchanging coffee equipment and/or associated products when required.
* Installation of full range of coffee and vending equipment
* Maintenance of coffee equipment cleanliness and appearance at Customer sites and use of the appropriate Point of Sales Material
* Providing on-site training for customers on use and upkeep of coffee equipment; including cleaning of machines
* Operate within and ensure compliance with regulatory and Company policies and procedures
* To secure Company assets
* Providing support with coffee grinder issues, as required; including call handling and associated bench repairs
* Assisting the Technical Manager with a variety of ad-hoc technical tasks, as allocated by Line Manager; including spare part orders, answering telephone calls from Distributors, Customer training and visits
* Providing support in the warehouse and in the field, as required and allocated by Line Manager; including cover for holidays, sickness and absence

Experience/Competencies:
Personal

* Good communication skills
* Be a forward thinker with a positive, ‘can do’ attitude
* High degree of flexibility and efficiency
* Organised, with good problem solving skills
* Ability to work independently as well as participating as pro-active team player, and always willing to go that extra mile
* Confident with IT basics

Technical

* Strong electro- mechanical knowledge, 3 phase experience beneficial but not essential
* Relevant industry experience working with Coffee / Vending machines as an engineer preferred but full training can be provided
* Knowledge and experience of safe working habits within a physically demanding role
* Clean and current UK driving licence useful but not required

In return the business will offer a generous package of between £23-28k depending on experience, plus overtime, incentives and bonuses, as well as use of a company van.

This is a fantastic opportunity for a Coffee Engineer or Vending Engineer in the Stowmarket / Ipswich area to work with a leading coffee company and enjoy a relaxed and fun working environment. If you would like to be considered for this role please submit your CV now
Role: Workshop Engineer
Job Type: Permanent
Location: Stowmarket, Suffolk,

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