Portfolio Credit Control are currently partnered with a well-established business who sit within the energy sector, this reputable company are currently looking to organically grow the Credit Control function with a personable, enthusiastic and well-organised Credit Controller who is looking to join a business who can offer longevity, stability and the opportunity to boost your earnings with a bonus scheme which can potentially earn you another £3,600 per year on top of your basic salary!

Key Responsibilities

• Responsibility for a portfolio of customer accounts focussing on collectable debt to meet cash targets
• Requirement to learn credit control processes for all our business operations with secondment to cover absent staff in any team when required
• Learn the basics of legal action recoveries to securing County Court Judgment (CCJ) and enforcement methods
• Seek every opportunity to transfer customers onto direct debit payments
• Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined approval guidelines)
• Requesting credit limit increases and customer refunds where appropriate, in line with the approval matrix
• Work from Debt Management Tools & campaign tasks, or tasks generated from the automated dunning process
• Completing Tasks in a timely manner in accordance with set deadlines
• Taking ownership of queries raised and liaise with other departments to resolve
• Weekly account reconciliations to minimize unallocated cash
• Placing accounts on stop and referring delinquent debts for legal collection where viable
• Basic complaints handling
• Occasional Saturday working opportunities in winter months on a rota basis 1 in 10 (paid at time and a half)

Your Performance will be measured by reference to targets set around the following:

• Timely and accurate completion of the above responsibilities
• Annual objectives which will include KPI's:

• Aged debt and unallocated cash/credit reduction
• Bad Debt provision referrals
• Queries resolution
• Task clearances / management

This job description is for guidance purposes and the role holder will be expected to do any other tasks as is reasonably expected of them.

For more information reach out directly to Brandon

47433BR

INDCC