Our Client based on the outskirts of Wellingborough are looking for an Internal Sales Representative to join their existing team.
Summary of Job
To increase company profitable sales by providing excellent customer service on inbound and outbound calls.
To assist and support the Field Sales Team in the UK, to allow that team, to maximize their available time in customer facing sales activity.
Build relationships with Regional Field Sales Team within designated geography,
Work closely with the rest of the organisation to ensure smooth flow of information, documentation and meeting agreed deadlines.
Work closely with Field Sales and Internal Sales team to ensure smooth flow of information, documentation and meeting agreed deadlines.
Responsibilities and Duties
·To understand what makes each customer successful and tailor responses on inbound calls to meet customer needs.
·Ensure sales to existing and new customers are followed up to measure customer service satisfaction and identify possible areas to improve our internal processes.
·To work towards achieving agreed financial and activity objectives and targets.
·To feedback market and competitor information to management.
·To take ownership of and resolve customer complaints and issues.
·To raise relevant quotes on time and accurately.
·To ensure area sales rep is aware of all relevant customer activity
·Follow up all quotes within agreed timescale and log successes and where appropriate reasons for quotes being unsuccessful.
·Escalate any complex / large / difficult opportunities or issues for advice and support.
·Ensure all relevant information is completed and updated on Sales Force and LV system
·To be pro-active in making outbound calls for sales enquiries and lead generation
·Proven Sales Experience
·Organised and able to work to tight deadlines
·Excellent communication skills at all levels
·Good IT skills
·A confident and determined approach
·A high degree of self-motivation and drive
·The ability to work both independently and as part of a team
If you feel that you have the skills & experience required for this role please send your cv into the email address attached.
Due to the sheer volume of applications that we receive we can only reply to successful applications. Therefore if you havent heard from us within 10 working days please deem your application as unsuccessful.
Role: Internal Sales Executive
Job Type: Permanent
Location: Northampton, East Midlands
Apply for this job now.