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Date Added: Thu 15/10/2020

IT Service Desk Analyst

Liverpool, UK
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Company: INTERLINK RECRUITMENT LIMITED

Job Type: Permanent, FullTime

Job Title: IT Service Desk Analyst

Salary: Competitive, dependent on experience

Location: Liverpool

Permanent, Full Time

A leading North West law firm are seeking an experienced IT Service Desk Analyst to join their growing IT department based in their Liverpool office.

The Role:


• ITIL aligned Service Desk Administration


• IT Technical Support


• User Application support


• Server, PC & Network support & troubleshooting


• Backup & Recovery Routines


• Provisioning Hardware; configuration & installation


• Routine Software Installation


• End User Security Administration

Person Specifics:


• At least 2 years’ experience working within a busy service desk environment, preferably ServiceNow


• Good interpersonal skills


• Excellent communication skills


• Experience within Active Directory administration


• Strong knowledge of Windows 10 and Microsoft Office


• Ability to work within a team

Desired Experience:


• CompTIA A+, Network+, ITIL & Prince2


• Exposure to Mimecast, iManage, O365, Meraki & legal applications

If you're interested in this position, and you meet the requirements of the role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, if you would like to discuss this opportunity further, please contact Zoe Alexander for a confidential discussion.

Our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.

*Please Note: Due to the high volume of applications we are currently receiving we are unable to contact applicants who have been unsuccessful

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