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Date Added: Thu 15/10/2020

IT Service Desk Analyst

Liverpool, UK
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Job Type: Permanent, FullTime

Job Title: IT Service Desk Analyst

Salary: Competitive, dependent on experience

Location: Liverpool

Permanent, Full Time

A leading North West law firm are seeking an experienced IT Service Desk Analyst to join their growing IT department based in their Liverpool office.

The Role:

• ITIL aligned Service Desk Administration

• IT Technical Support

• User Application support

• Server, PC & Network support & troubleshooting

• Backup & Recovery Routines

• Provisioning Hardware; configuration & installation

• Routine Software Installation

• End User Security Administration

Person Specifics:

• At least 2 years’ experience working within a busy service desk environment, preferably ServiceNow

• Good interpersonal skills

• Excellent communication skills

• Experience within Active Directory administration

• Strong knowledge of Windows 10 and Microsoft Office

• Ability to work within a team

Desired Experience:

• CompTIA A+, Network+, ITIL & Prince2

• Exposure to Mimecast, iManage, O365, Meraki & legal applications

If you're interested in this position, and you meet the requirements of the role, please click 'apply now' to forward an up-to-date copy of your CV. Alternatively, if you would like to discuss this opportunity further, please contact Zoe Alexander for a confidential discussion.

Our advertisements use salary and experience as a guide only. Interlink Recruitment is an equal opportunities employer.

*Please Note: Due to the high volume of applications we are currently receiving we are unable to contact applicants who have been unsuccessful

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