Job Title: Customer Service AdvisorLocation: Manchester city centreSalary: £25,500Hours: 40 hours per week, Monday to Friday 8:00am-5.00pm (Hybrid available once trained up)I am looking for a Customer Service Advisor to join our well respected client in Manchester City Centre starting IMMEDIATELY. As a Customer Service Advisor your duties will include:-Acting as a point of contact for customers-Building outstanding work relationships with clients and contractors within the business-Dealing with High volume calls and emails-Controlling and updating critical business issues daily-Updating systems for complete transparency-Ensuring all jobs called in is processed in a timely manner-Dealing with queries in a proficient way-Being able to hit business KPIs-Ensuring that maintenance work is processed in a timely mannerExperience as a Customer Service Advisor preferred:-Experience on a Facility Management Help-desk-Excellent verbal and communication skills-Good listening skills and attention to detail-Ability to liaise with stakeholders-Articulate in multitasking-Ability to achieve desired results-Good self-management skills and ability to prioritise tasks effectivelyIf you have the experience in Facility Management and looking to start an exciting new career apply now !

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