Claims Handler - Corporate & Commercial
Location: Colchester (Hybrid: 2 days in office, 3 days from home)
Salary: £28,000 per annum (dependent on experience)
Type: Full-time, Permanent

We are looking for an experienced Claims Handler to join our dynamic Corporate & Commercial team. If you're skilled in managing commercial claims from start to finish and enjoy working in a client-focused, fast-paced environment - we'd love to hear from you!

What you'll be doing:

* Manage a portfolio of commercial insurance claims end-to-end

* Work closely with internal teams and external partners to resolve claims efficiently

* Analyse claims data to identify trends and support continuous improvement

* Visit clients on-site to assess claims when needed

* Negotiate with insurers to secure the best settlement outcomes

* Provide clear reports and updates to clients and stakeholders

What we're looking for:

* Strong understanding of commercial insurance and claims procedures

* Previous experience with a brokerage is essential

* Excellent communication, negotiation and problem-solving skills

* Ability to work independently, manage deadlines and prioritise tasks

* A customer-focused and empathetic approach

* GCSEs in Maths and English (or equivalent) required; A Levels and CII/CILA qualifications are a plus

Why join us?

* Hybrid working: 3 days from home, 2 in the office

* Supportive team and inclusive culture

* Career development opportunities

* Be part of a company that values innovation and collaboration

Apply today and take the next step in your career with us